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Before submitting a question, please check to see if it has been answered below.

When will my orders arrive? I have not received anything yet.
It may be that you ordered a freebie that requires further instruction from Christianity Freebies in order to get the freebie. On each individual freebie offer page where further instructions are required, there is a sentence stating that the offer requires further instructions, which you will get by email. Every order submitted receives a confirmation email from us immediately. Within this confirmation email will be further instructions for each offer ordered that requires you do something else in order to get the offer. For offers like magazines ordered, it can take up to 6 weeks to receive the freebie, so please be patient. We are not responsible for any undelivered freebies. You can also view your order confirmation information online at any time by logging into your account and you can also resend your confirmation emails to yourself from there if you wish.

How do I order freebies?
The procedure for ordering freebies can be found here. Please do not use the contact form to request freebies.

Can I request freebies for friends or relatives?
We cannot accept orders for anyone other than yourself. Please do not sign up another person. Use our Tell a Friend service and we will e-mail them so they can order the freebies themselves.

Can I get a quantity of freebies for an event or to distribute to others?
Each freebie offer is generally for a single free sample. Our web site does not allow multiple orders of a particular freebie. Requests for larger quantities of a freebie or for donations of freebies cannot be accepted. We do not stock any of the freebies ourselves — they are shipped by the companies and organizations that offer them. Please do not use the contact form to request freebies.

I'm having trouble placing my order.
If you need technical assistance, please describe in detail the steps you took leading up to the problem. Include the exact wording of any error message you receive; if possible, copy and paste the error message into the contact form. (First be sure that you have filled in the correct fields on the checkout page, and that cookies are enabled.)

Why didn't I receive a confirmation e-mail?
You or your Internet Service Provider (ISP) may be using an e-mail filter that is rejecting our e-mails. You may need to set the software to accept e-mail from us (service @ ChristianityFreebies.com), or you may need to contact your ISP. If you're ordering from work, your workplace may be blocking non 'work-related e-mails'. It's also possible that your mailbox may be full. Also, be sure your e-mail address is typed correctly.

Do you have a printed catalog that you could mail to me?
Christianity Freebies does not have its own printed catalog. Our web site is the only listing of our freebies.

Can I get personal help or advice?
Please try to limit questions to the web site, freebie orders, or advertising. Unfortunately, we are unable to respond to questions on subjects beyond this scope, such as personal advice, financial assistance, job searches, or help with homework.

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